Maintenance Office Administrator

Imperial London Hotels Group 

40 hours (5 out of 7 days weekly rota)

£28,215.00 + Benefits 

Imperial London Hotels opened their doors to guests in Bloomsbury, Central London since 1837. All that time they have been operating as an independent family business, providing a warm welcome to those who stay in one of their Russell Square based Hotels.

Imperial London Hotels currently operates seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises.

The portfolio includes Royal National Hotel which remains UK largest hotel with over 1,600 rooms. Bedford Hotel, City Sleeper, President Hotel, Tavistock Hotel, Morton Hotel and Holliday Inn, Bloomsbury.

Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Lifestyle Hotel in 2026.

We are currently recruiting for a Maintenance Office Administrator based in the heart of Bloomsbury to join our vibrant and multi-cultural team.

We don't want you to work for us, we want you to work with us and be part of our ILH Family. 

What you will be doing

As the Maintenance Administrator, you will play an important role in supporting the Maintenance manager and maintenance department. Your role will include keeping the  clean departmental records and reports up to date. Ordering parts and supplies and Stock control of inventories. You will be responsible for building relationships with our key suppliers and supporting Hotel Operations to ensure minimal disruption to the guest and daily operations.

Key Duties will include the following:

• Assist the Maintenance Manager to successfully deal with projects from initiation to completion.
• Making orders for parts and cost control.
• Ensure all required documents are obtained from contractors and suppliers.
• Assist in compiling building safety registers within the Hotel

What we would like from you

• Previous experience as a Facilities Assistant or similar experience
• Good IT skills including Microsoft Office (especially Excel & Power Point)
• Good understanding of project management and the ability to multi-task effectively and prioritise workload
• Demonstrable understanding of purchasing, invoicing & procurement processes
• Drive to work pro-actively independently and as part of a team
• PPM records
• H&S (Saeker)

What’s In It for You:

• 28 days holiday, rising to 33 with length of service (including bank holidays).
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
• Interest‑free Season Ticket Loan
• Workplace Pension
• Team member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Discounted drinks at Blooms Café
• Employee‑funded Health Cash Plan
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology
• Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme

You can explore additional benefits here.

About Us:

• With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and prideWe are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today!