ROLE DESCRIPTION

An exciting opportunity has arisen to join our Central Information Services Team (CIS), at Newcastle College.

We are seeking to appoint a dedicated and organised Central Information Services Administrator to join our team at Rye Hill Campus on a part time basis. This front-facing reception role is primarily carried out during twilight hours, with flexible and independent working arrangements during term time. Outside of term time, the role also includes broader administrative duties across the service.

Hours: 15 hours per week

• Term Time: Tuesday - Thursday, 4pm - 9.00pm
• Non-Term Time: Tuesday - Thursday, 9.30am - 2.30pm

Summary of the main purpose of role:

To provide an efficient and effective administrative support service to internal and external customers as part of the cross-college administration team.

To ensure that all College systems and processes are proactively and effectively implemented within the role.

To deliver exceptional customer service and to support a high-quality service delivery, whilst maintaining compliance within a very busy environment.

An understanding of educational systems and processes would be beneficial.

Newcastle College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff to share this commitment.

Newcastle College is part of the NCG Group and offers a competitive salary and benefits package, including enhanced annual leave schemes, access to either the Teachers' pension scheme (teaching posts) or the Local Government pension scheme (non-teaching posts), childcare vouchers and discounts via our online benefits portal. Many of our locations also offer limited free parking for staff.

Interviews will take place on Wednesday 13 August 2025.

To view Job Description, Person Specification and NCG Values Pack please click the document attachment above.

No agency applications will be accepted.

EMPLOYEE BENEFITS

NCG is a great place to work, with a whole host of benefits such as:

• Generous Annual Leave
• Flexible Working
• Student Discount
• Government Pension Schemes
• Cycle to Work
• Employee Assistance Programme

For more information, please see our website - Our Benefits

NCG VALUES

Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.

• Being both inclusive and diverse
• Trusting and respecting our communities
• Taking ownership whilst working collaboratively
• Inspiring excellence and curiosity

For further detail about our Values and Strategy, please visit our website - Values and Strategy