Commercial Services Assistant - Part Time, Term Time Only, Fixed Term until 02 April 2026

ROLE DESCRIPTION

The main purpose of this role is to prepare, cook and serve food and deal with customer enquiries and requests. The post holder is expected to maintain very high standards of customer service and food/ beverage quality at all times.

Key Responsibilities are to work with the Commercial Services Team Leaders to ensure an efficient and effective service to customers. The post holder will be expected to prepare, cook and serve high quality food daily. The post holder will need to ensure that the Service's brand standards are always maintained. The post holder will also ensure thorough cleanliness of their designated work areas and that equipment is maintained to a high standard. The post holder will need to operate CPOS tills, ensuring the integrity of cash and electronic payments by following all financial procedures.

Essential Criteria

We require a minimum of a Level 2 Food Hygiene certificate, a good knowledge of Health and Safety, food preparation and cooking experience and an appropriate level of numeracy and literacy skills.

About Us

Commercial Services is a department within Newcastle College. We have 12 outlets ranging from large refectories, coffee shops, 2 Costa Coffee shops, a convenience shop and a bar for our HE students. These outlets are spread across the Main Campus on Scotswood Road and several outlets at our satellite sites including Riverside Dene at Cruddas Park, Rail Academy in Gateshead and the Aviation Academy close to Newcastle Airport.

EMPLOYEE BENEFITS

NCG is a great place to work, with a whole host of benefits such as:

• Generous Annual Leave
• Flexible Working
• Student Discount
• Government Pension Schemes
• Cycle to Work
• Employee Assistance Programme

For more information, please see our website - Our Benefits

NCG VALUES

Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.

• Being both inclusive and diverse
• Trusting and respecting our communities
• Taking ownership whilst working collaboratively
• Inspiring excellence and curiosity

For further detail about our Values and Strategy, please visit our website - Values and Strategy